Confidentiality and your privacy is very important to us. The information below lets you know what personal information we may collect about you when you use the St Peters House website and how we may use that information.
This policy applies to information we collect:
On this website.
From e-mails, texts and other electronic messages between you and this website.
When you interact with third-party websites and services linked from this website.
It does not apply to information collected by St Peters House offline, during engagement with St Peters House, or through any other means, and is additional to the St Peters House Confidentiality Policy.
Information provided to us
The information we collect on or through our website may include:
Information that you provide by filling in a form or forms on our website. This includes information provided at the time of registering to use our service and may include information provided to us by a third party/referring agency.
Records and copies of your correspondence (including e-mail addresses) if you contact us.
Your responses to surveys or feedback that we might ask you to complete for research purposes.
Here’s what we may do with your personal information
Our receptionist, center manager and team leader receive a copy of forms submitted on the website.
Information you provide will be stored using Cognito Forms. (Cognito Forms is hosted securely on the Microsoft Azure cloud platform, which is PCI (DSS) Level 1 and HIPAA compliant and uses TLS 1.2/SSL encryption which is always accessed over HTTPS 100% of the time.)
We may use information collected from you as non-identifiable, anonymous data for reporting, statistical and funding purposes.
Your personal information may be passed on to the counsellor or facilitator of the service you are requesting.
We may contact referring agencies regarding their referral to our service.
We do not share information with any third party service without your permission.
Third party advertising and links to websites
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Details of your visits to our website, such as traffic data, location data, and other communication data and the resources that you access and use on the website.
Information about your computer and internet connection, including your IP address, operating system and browser type.
When you access and use our website it automatically collects and store, in log files, your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and other user information as part of our website analytics (individually and collectively, “Automatically Collected Information”). We do not link this Automatically Collected Information to other information we collect about you and such Automatically Collected Information does not directly identify you as a person. However, if you are a resident of the European Union, this may still be deemed to be personal information.
Children’s privacy statement
Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.
Accessing and Correcting your information
You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.